Need some help? These common questions and answers should resolve your most immediate concerns. If you need more assistance, please see our help center.
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What is a VIN?
Any vehicle manufactured after 1981 has a 17 digit vehicle identification number that contains information about the origin and components of the vehicle. Sometimes called serial numbers, each vehicle's VIN is a unique identifier and can be compared to a fingerprint. In the United States, VIN numbers are federally regulated by Title 49, Chapter V, Part 565.
How can I tell if my VIN is valid?
The easiest way to determine if a VIN is valid is to process it with a VIN decoder. Any vehicle manufactured after 1981 has a 17 digit vehicle identification number. Vehicles produced before this year are usually identified by the manufacturer's assigned serial number, so VINs that are less than 17 characters do exist. The letters I, O and Q are not used in vehicle identification numbers. These characters are not used to avoid confusion, especially when vehicle serial numbers are hand written. Also, check your VIN for other characters that may be mistaken like Z's and 2's.
Can I compare vehicles side by side?
Yes, you can compare up to four vehicles side by side at one time. While browsing search results, check the box at the right-hand side of the listing of the vehicles you'd like to compare. After choosing at least two vehicles to analyze, click the green Compare button at the top right hand corner of the results list.
How often are the classified listings updated?
Continuously! Our sellers can update their vehicle listings whenever they choose. Most of our dealer listings are updated in bulk, but there is no set refresh time. Any vehicle for sale on our website can be updated by its seller 24 hours a day, 7 days a week.